You can use the following channels to submit various product and shopping inquiries

(1) After logging in, enter [Member Center]-->[Q&A Center]-->[I want to ask a question] to ask online questions

(2) You can also call the branch offices of Beitong (service hours are 8:30-17:30 from Monday to Friday, lunch break 12:00-13:00, except national holidays)     Shanghai Beitong Trading: 021-6959-0023

     Beitong (Ningbo Service Office): 0574-2886-2838

     Beitong (Nanjing Service Office): 025-8490-0451

     Beitong (Tianjin Service Office): 022-8996-5378

(3) For account and registration issues (non-product issues), please call Shanghai Beitong Trading 021-6959-0023 (service hours are 8:30-17:30 from Monday to Friday, noon break

     12:00-13:00, except national holidays)